Utrecht-Netherlands
Portefeullie

Property Management for Private Clients

  • Private property owner
  • 15 objects
  • Utrecht, The Hague, and Rotterdam

Challenge: 365beheer

Background

A private client owns an extensive property portfolio comprising 15 rental assets in the Netherlands. Due to his work and international commitments, he spends most of the year living abroad and is frequently traveling. His demanding schedule leaves him with little time or ability to actively manage his properties. Ensuring proper maintenance and tenant care thus poses a significant challenge. This client sought a solution that would completely relieve him of these responsibilities, allowing him to focus on his international obligations and lifestyle without worry.

Our Solution: Comprehensive Property Management

We took over the complete management of his 15 properties, offering the following services:

Rental Management:

  • Tenant Recruitment and Selection: We handle the recruitment, screening, and selection of reliable tenants for all properties. This includes credit checks and drafting legally sound lease agreements.
  • Rent Collection and Contract Management: We manage rent collection for all 15 properties, ensuring payments are received on time and accurately. Additionally, we handle the administrative tasks related to lease agreements and renewals.
  • Complaint Handling and Tenant Communication: We serve as the main point of contact for tenants of each property, ensuring prompt and effective resolution of inquiries, complaints, and maintenance requests.

Technical Management:

  • Maintenance and Repairs: We coordinate all necessary maintenance and repairs for the 15 properties. Partnering with trusted contractors and suppliers, we ensure the properties remain in optimal condition.
  • Periodic Inspections: We conduct regular inspections of all properties to detect and address issues early.
  • Emergency Repairs: We are available 24/7 for emergencies, ensuring urgent repairs are handled immediately.

Financial Management:

  • Rent Administration and Reporting: We handle the complete rent administration, including monthly reports on rental income, expenses, and costs for maintenance or repairs across all 15 properties.
  • Tax Advice and Filing: We provide support with tax filings and offer advice on optimizing the fiscal aspects of his property investments.
  • Budgeting and Planning: We assist with preparing budgets for future maintenance and improvements, giving the client clear insight into the financial status of his property portfolio.

Outcome

Thanks to our comprehensive services, the client can now fully focus on his work and travels without worrying about the daily management of his 15 properties. He receives periodic updates and reports but is otherwise freed from operational details. This has given him the freedom and peace of mind to truly let go of his property investments, confident that his assets are in excellent hands and being managed optimally.

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Managed Properties

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Commercial real estate.

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Resolved service requests

365-165

"Every property owner has different wishes and needs. That is why we offer a flexible, fresh, and personal approach. As a client, you get a dedicated contact person. A specialist who thinks along, advises, and helps with any issues. Someone who is available for you 24/7."

Sander Stalenhoef Operational Manager

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