In most cases, you can easily solve these problems yourself. Below you will find a few easy steps that you can follow to solve the problems as quickly as possible. Does this not work? Then you can submit a repair request.
First, check the thermostat and the tap
Is the thermostat in the room set high enough?
Is the tap or showerhead clean and free of limescale?
Then check the boiler
For appliances without a pilot light: Press the reset button and/or unplug the appliance for 1 minute. Does the issue persist?
For appliances with a pilot light: Is the pilot light on?
Ensure the appliance is in operation mode and the plug is properly connected to the socket.
If there’s no power issue, check whether the circuit breaker is on and verify that no fuses are blown.
Is there sufficient water in the system? There should be at least 1.5 bar of pressure. If not, follow this guide to refill the boiler: [How to Refill Your Boiler].
If there’s air in the pipes, bleed the radiators. Follow this guide to bleed them: [How to Bleed Your Radiators].
Instructional Video
For a detailed step-by-step explanation, watch this video: [Boiler Maintenance Instructions].
